CAREERS
Be Part of the Team.
You need to be able to work within a team environment, go the extra mile, be the kind of person that takes it personally, and apply that enthusiasm with a smile. We are also looking for someone able to work effectively and stand behind their results. Once an employee starts, there are no limits on the direction a career can take. A thirst for knowledge is a plus!
We're Employee Owned!
In 2015, we became Central Oregon’s FIRST employee owned grocery store! What does that mean? Our employees get to be invested in the company where they work through our Employee Stock Ownership Plan (ESOP). As beneficial owners of Oliver Lemon’s stock, employees can benefit from the value over time.
Great Opportunity.
It’s an exciting opportunity for you to be part of a retirement plan that is invested in the company where you work. You can have a direct impact on the stock value – unlike with stock on the public market. Your actions on the job can help the business grow, which can influence the value of the stock, as well as your ESOP account.
Current Openings.
(FT) Person In Charge (PIC) - Newport Avenue Market
Weekend availability is a requirement of this position.
Benefits of working for us!
Full-time employees:
- Employer paid, employee Medical, Vision, Dental, Life Insurance.
Full-time & Part-time (20+ hours per week) employees:
- Supplemental Insurance options
- Paid time off + Paid holidays
- Additional $1.00 per hour when working on Sundays
- Additional $0.25 per hour when working before 7AM or after 7PM
- 100% ESOP (Employee Stock Ownership Plan)
- 401(K) retirement plan w/ employer match up to 5%
- 20% Employee only discount
- And more!
Summary/Objective
This position manages the grocery/front-end operation and total store in the absence of the front-end and/or store manager.
Position Responsibilities (Include, but not limited to)
Operations
- Ensure daily projects and activities are accomplished correctly and timely.
- Adhere to all food safety and sanitation requirements.
- Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
- Oversee and maintain the sales floor, back room, and walk-in coolers in a safe, clean, and organized manner.
- Oversee and maintain store products in a manner that allows easy access to back stock.
- Use all equipment according to manufacturer guidelines.
- Handle and accurately count cash, balance tills.
- Make bank runs and reconcile safe deposits.
- Make and receive deliveries and required.
- Replenish register supplies as needed.
- Address any guest services or emergency situations as needed.
- Maintain store in a neat, clean, and orderly manner.
- Open and close the front-end department and run necessary reports.
- Controls shrink and prevents the sale of out-of-code products.
- Replaces stock in displays surrounding the checkout areas.
- Assists cashiers with computer, register, and scanner problems.
- Train new front-end employees when necessary.
- Oversee the parking lot for safety, cleanliness, and shopping cart collection.
- Perform inventory duties as directed by the Grocery Manager.
- Responsible for perishable conditions throughout the day.
Leadership
- Effectively build and maintain morale and provide ongoing motivation and feedback. Foster a cohesive, creative, and productive team.
- Lead by example, provide clear expectations and timely feedback.
- Actively share the Company's vision with employees and customers.
Customer Service
- Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service.
- Effectively shift gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product.
- Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis.
- Ensure the store is clean, organized, safe, and customer-friendly.
- Efficiently and accurately run check stand area and responsible for daily sales transactions.
- Provide overrides for cashiers.
- Keeps up on industry trends, standards, and changes.
- Ensure the dissemination and adherence to all company and department policies
- Maintain adherence to sustainability programs and all security and safety policies
Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.
Supervisory Responsibility
- Acting if no Store or Grocery Manager
Work Environment
While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather.
Travel
- Some travel may be offered.
(FT) Closing Cashier - Newport Avenue Market
Weekend availability is a requirement of this position.
Benefits of working for us!
Full-time employees:
- Employer paid, employee Medical, Vision, Dental, Life Insurance.
Full-time & Part-time (20+ hours per week)employees:
- Supplemental Insurance options
- Paid time off + Paid holidays
- Additional $1.00 per hour when working on Sundays
- Additional $0.25 per hour when working before 7AM or after 7PM
- 100% ESOP (Employee Stock Ownership Plan)
- 401(K) retirement plan w/ employer match up to 5%
- 20% Employee only discount
- And more!
Summary/Objective
This position is responsible for providing excellent customer service while ensuring accurate, efficient cash handling and POS operations. This position is also responsible for the front-end area's work safety, food safety, quality control, and general housekeeping duties.
Position Responsibilities (Include, but not limited to)
Operations
- Ensure accurate and efficient in-store cash handling procedures, including all cash, checks, debit/credit, and EBT transactions.
- Adhere to all food safety and sanitation requirements.
- Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
- Participate in department and store staff meetings as required.
- Use work-related equipment correctly and under the manufacturer's guidelines.
- Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
- Contribute to a productive, enjoyable work environment for customers and employees.
- Proactively identifies and performs general housekeeping opportunities and tasks.
- Ensure hazardous conditions are promptly and appropriately handled.
- Participate in training and mentoring processes of other team members as needed or assigned.
- Knowledge of Foodie Flash, Moolah, and produce codes.
- Till responsibility and organization.
- Perform checker duties within the department as required by business needs.
Customer Service
- Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service.
- Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product.
- Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis.
- Ensure the department is clean, organized, and customer-friendly.
Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.
Supervisory Responsibility
- None
Pay Scale
We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked.
This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?
Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where you can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.
Work Environment
While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather.
Travel
- This position typically requires no travel.
(FT) Produce Clerk - Newport Ave Market
Weekend availability is a requirement of this position.
Benefits of working for us!
Full-time employees:
- Employer paid, employee Medical, Vision, Dental, Life Insurance.
Full-time & Part-time (20+ hours per week) employees:
- Supplemental Insurance options
- Paid time off + Paid holidays
- Additional $1.00 per hour when working on Sundays
- Additional $0.25 per hour when working before 7AM or after 7PM
- 100% ESOP (Employee Stock Ownership Plan)
- 401(K) retirement plan w/ employer match up to 5%
- 20% Employee only discount
- And more!
Summary/Objective
This position is responsible for sales generation, product preparation, food safety, quality control, work safety, and merchandising. This position also educates and assists with general produce orders.
Position Responsibilities (Include, but not limited to)
Product Management
- Participate in verifying costs of goods and maintaining positive store-level vendor relations.
- Assist the Produce Manager with defining product solutions.
- Consistently achieve all food preparation guidelines, ensuring quality and freshness.
- Process all mis-picks, damaged goods, and credits within established guidelines and report information to the Produce Manager.
- Comply with stocking standards that ensure high product quality. Incorporate cleaning with stocking and rotation requirements.
- Alert the Manager of incorrect billing issues.
- Participate in quarterly physical inventory, more often if needed.
- Assist with developing and maintaining product displays that create an exciting marketplace, strive to develop displays that pique customer interest and impact buying trends.
- Assist the Manager with ensuring effective informational and price point signing is posted for all products.
- Assist the Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.
Operations
- Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
- Participate in department and store staff meetings as required.
- Use work-related equipment correctly and under the manufacturer's guidelines.
- Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
- Contribute to a productive, enjoyable work environment for customers and employees.
- Ensure hazardous conditions are promptly and appropriately handled.
- Participate in training and mentoring processes of other team members as needed or assigned.
- Readily accept delegated responsibilities and positively respond to the Manager's direction.
- Understand proper customer telephone order procedures and effectively follow department guidelines.
- Perform checker duties within the department as required by business needs.
Customer Service
- Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service.
- Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product.
- Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis.
- Ensure the department is clean, organized, and customer-friendly.
Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.
Supervisory Responsibility
- None
Pay Scale
We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked.
This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?
Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.
Work Environment
While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather.
Travel
- Some travel may be offered.
(FT) Meat Cutter - Oliver Lemon's Terrebonne
Weekend availability is a requirement of this position.
Summary/Objective
This position is responsible for cutting, packing, wrapping, and merchandising meats and seafood items.
Position Responsibilities (Include but not limited to)
Product Management
- Assist with effectively ordering all products for the Meat Department; maintain display case inventory at a level that promotes creative and effective merchandising and maximizes sales potential.
- Participate in determining order quantities and verifying the cost of goods.
- Participate in maintaining positive store-level vendor relations.
- Inform the Meat Manager of vendor price changes on approved products as needed.
- Assist the Meat Manager with determining product selections; perform category management functions as assigned by the Meat Manager or as needed.
- Consistently achieve all food preparation guidelines, including full compliance with an established recipe program; ensures prepared food consistency, quality, freshness, and portion control.
- Process all mis-picks, damaged goods, and credits within established guidelines and report information to the Meat Manager.
- Comply with stocking standards that ensure high product quality, including rotation procedures.
- Incorporate cleaning with stocking and rotation requirements.
- Immediately notify the Meat Manager of all short-coded products; ensure adjustments to pricing, signage, and displays are completed as assigned by the Meat Manager.
- Alert the Meat Manager of incorrect billing issues.
- Process all invoices and credits for products billed by weight by approved receiving policies and procedures.
- Participate in physical inventory on a quarterly basis or more frequently if needed.
- Assist with developing and maintaining product displays that create an exciting marketplace; strive to develop displays that pique customer interest and impact buying trends.
- Assist the Meat Manager with ensuring effective informational and price point signing is posted for all products.
- Assist the Meat Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.
Operations
- Adhere to all food safety and sanitation requirements.
- Complete daily activities as assigned or needed; ensure daily tasks and assignments are accomplished correctly and in a timely manner.
- Participate in Meat Department staff meetings and store staff meetings as required.
- Maintain back room, walk-in coolers, and freezer in a safe, clean, and organized manner; store products in a manner that allows easy access to back stock.
- Use work-related equipment correctly under manufacturer guidelines.
- Adhere to company guidelines for preventing internal and external loss, including risk management, accident prevention/safety awareness, and loss prevention.
- Contribute to a productive, enjoyable work environment; foster working relationships that promote positive team morale. Effectively utilizes the Company’s Conflict Resolution programs as needed.
- Give and receive input/feedback in a solution-based manner.
- Maintain a safe environment for customers and employees; ensure hazardous conditions are promptly handled appropriately.
- Effectively use telephone, paging, and voice mail systems professionally.
- Practice safe procedures when handling and storing cutlery.
- Fully capitalize upon training, mentoring, and coaching opportunities.
- Actively identify methods/ways to improve job performance and further contribute to the department as a whole. Self-initiate training and consistently demonstrate accountability.
- Participate in other team members' training and mentoring processes (e.g., Apprentice Meat, Cutters, and Meat Wrappers) as needed or assigned.
- Readily accept delegated responsibilities and positively respond to the direction of the Meat Manager.
- Accurately completes assigned projects within a given time frame.
- Understand proper customer telephone order procedures and effectively follow department guidelines.
Customer Service
- Immediately greet all customers; demonstrate genuine enthusiasm and sincerity; customize the approach to meet customer needs and build rapport. Create customer loyalty through individualized service.
- Anticipate customer needs and questions related to products.
- Effectively follow through with customers, including item requests, questions, and concerns.
- Effectively shift gears to meet customer needs; move easily from greeting to providing product information, up-selling, closing the sale, thanking customers, and inviting them back.
- Effectively assess customers’ needs and appropriately suggest products.
- Offers customers opportunities to interact with products.
- Develop customer base by providing excellent customer service throughout the store.
- Readily inform customers about store layout, services, and activities (e.g., promotions and special products).
- Ensure all customer and other phone inquiries are handled with appropriate telephone etiquette, effectively providing consistent, friendly, and efficient service.
- Maintain the Meat Department area in a clean, organized, customer-friendly manner; consistently provide customers with a professional, upbeat atmosphere.
Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.
All duties shall comply with the Collective Bargaining Agreement (CBA) for the United Food and Commercial Workers Union Local 555. Should items differ, the CBA will supersede.
Supervisory Responsibility
- None
Work Environment
While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather.
Travel
- Some travel may be offered.