CAREERS

Weekend availability is a requirement of this position.

Benefits of working for us!

Full-time employees:

• Employer paid, employee Medical, Vision, Dental, Life Insurance.

Full-time & Part-time (20+ hours per week) employees:

• Supplemental Insurance options
• Paid time off + Paid holidays
• Additional $1.00 per hour when working on Sundays
• Additional $0.25 per hour when working before 7AM or after 7PM
• 100% ESOP (Employee Stock Ownership Plan)
• 401(k) retirement plan w/ employer match up to 5%
• 20% Employee only discount
• And more!

Summary/Objective

This role supports both front-end operations and general store functions, ensuring a smooth store opening and consistent customer experience. This role contributes to merchandising, product management, and customer service while upholding food safety and company standards. In the absence of store leadership, this position may serve in a support capacity to ensure continuity of operations and team cohesion.

Position Responsibilities (Include but not limited to):

Operations & Opening Duties

• Perform opening routines including unlocking doors, running system reports, setting tills, and preparing customer-facing areas.
• Reconcile safe deposits, set up accurate till drawers, and ensure change availability.
• Restock essential front-end supplies such as bags, register tape, and receipt paper.
• Complete early-day sanitation and cleaning tasks to ensure a safe, organized store environment.
• Conduct safety and equipment checks, reporting any operational concerns promptly.

Product Management & Merchandising

• Support ordering of product and maintain adequate inventory levels in collaboration with department leads/store management.
• Assist in receiving deliveries, processing mis-picks, damaged items, checking off invoices, etc.
• Implement rotation and FIFO (First-In, First-Out) procedures to preserve freshness.
• Maintain end cap displays and ensure all product placement meets visual merchandising guidelines.
• Assist in developing signage and verifying pricing accuracy.
• Contribute to periodic inventory counts and ensure back stock is organized and labeled.

Merchandising & Store Appearance

• Keep shelves stocked, displays tidy, and aisles clear.
• Participate in seasonal layout resets and promotional setup.
• Incorporate light cleaning as part of regular stocking responsibilities.
• Maintain coolers, storage rooms, and prep areas in safe and shoppable conditions.

Customer Service

• Warmly greet customers and offer personalized assistance.
• Provide helpful product information and suggest items based on customer needs.
• Process transactions efficiently when assigned to register duties.
• Promote current sales, promotions, and store initiatives.
• Answer incoming phone calls professionally and direct inquiries as needed.
• Create a welcoming and clean environment that enhances the customer experience.

General Operations

• Adhere to all food safety and sanitation standards.
• Operate equipment properly and follow safety protocols.
• Minimize shrink by following store policies related to loss prevention, returns, and waste.
• Ensure parking lot and front-of-store areas are safe and free of debris.
• Assist with daily task lists to ensure operational goals are met in a timely manner.

Leadership & Communication

• Lead by example. Communicate priorities and assist with resolving minor issues during early shifts.
• Act as the go-to person in the absence of store leadership.
• Help reinforce store policies and ensure a positive team culture.

Supervisory Responsibility

• Acts in a support lead capacity when no store manager

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  This position typically requires no travel.

Weekend availability is a requirement of this position.

Benefits of working for us!

Full-time employees:

• Employer paid, employee Medical, Vision, Dental, Life Insurance.

Full-time & Part-time (20+ hours per week) employees:

• Supplemental Insurance options
• Paid time off + Paid holidays
• Additional $1.00 per hour when working on Sundays
• Additional $0.25 per hour when working before 7AM or after 7PM
• 100% ESOP (Employee Stock Ownership Plan)
• 401(K) retirement plan w/ employer match up to 5%
• 20% Employee only discount
• And more!

Summary/Objective

This position manages the grocery/front-end operation and total store in the absence of the front-end and/or store manager. 

Position Responsibilities (Include, but not limited to)

Operations

• Ensure daily projects and activities are accomplished correctly and timely.
• Adhere to all food safety and sanitation requirements. 
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention. 
• Oversee and maintain the sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. 
• Oversee and maintain store products in a manner that allows easy access to back stock.
• Use all equipment according to manufacturer guidelines.
• Handle and accurately count cash, balance tills.  
• Make bank runs and reconcile safe deposits.
• Make and receive deliveries and required. 
• Replenish register supplies as needed.
• Address any guest services or emergency situations as needed. 
• Maintain store in a neat, clean, and orderly manner. 
• Open and close the front-end department and run necessary reports.
• Controls shrink and prevents the sale of out-of-code products. 
• Replaces stock in displays surrounding the checkout areas. 
• Assists cashiers with computer, register, and scanner problems. 
• Train new front-end employees when necessary.
• Oversee the parking lot for safety, cleanliness, and shopping cart collection.
• Perform inventory duties as directed by the Grocery Manager. 
• Responsible for perishable conditions throughout the day. 

Leadership

• Effectively build and maintain morale and provide ongoing motivation and feedback. Foster a cohesive, creative, and productive team.
• Lead by example, provide clear expectations and timely feedback. 
• Actively share the Company's vision with employees and customers.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shift gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the store is clean, organized, safe, and customer-friendly. 
• Efficiently and accurately run check stand area and responsible for daily sales transactions.
• Provide overrides for cashiers. 
• Keeps up on industry trends, standards, and changes.
• Ensure the dissemination and adherence to all company and department policies
• Maintain adherence to sustainability programs and all security and safety policies

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• Acting if no Store or Grocery Manager

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered.