CAREERS

Summary/Objective

This position is responsible for the input of items into the pricing system, maintaining accurate pricing throughout the store, running misc. pricing related reports, hanging shelf tags, and communicating with department managers and/or leadership teams regarding pricing matters. 

This position has no supervisory responsibilities.

Position Responsibilities (Include but not limited to)

• Maintain and coordinate all files for pricing accuracy and efficiency in collaboration with suppliers and department managers. 
• Hang tags and signs with accuracy, in a timely manner.
• Answer telephone and direct calls. 
• High attention to detail and accuracy while also possessing a sense of urgency. 
• Provide exceptional customer service.
• Ability to prioritize responsibilities to ensure all work is completed timely and accurately according to policies and procedures. 
• Ability to work independently and as a member of a team. 
• Ability to multitask in a fast-paced environment. 
• Comply with the maintenance and sanitation standards of the company and governmental regulatory agencies at all times.
• Comply with all company policies, programs, and directives specified in the Team Member Handbook.
• Must be familiar with all company safety and accident prevention policies, reporting all accidents to the Store Director.
• Must be familiar with store layout, location of safety, and emergency equipment.
• Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

Work Environment

While performing the duties of this job, the employee regularly works in an office environment as well as in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered. 

Weekend availability is a requirement of this position.

Summary/Objective

This position is responsible for product management, food safety, quality control, merchandising, and sales generation. 

Position Responsibilities (Include but not limited to)

Product Management

• Ensure all department merchandising is consistent with company guidelines, and expectations. 
• Assist Grocery Manager in ensuring all mis-picks, damaged goods, and credits are processed and managed within established guidelines. 
• Demonstrate effective inventory control, thereby minimizing unnecessary costs associated with excessive inventory, including supplies. 
• Ensure effective informational and price point signing is posted for all products. Assist with developing effective product descriptions and establishing correct verbiage for all related signs/materials.
• Adhere to stocking standards, ensuring high product quality, including rotation procedures. Incorporate cleaning with stocking and rotation requirements. 
• Assist with inventories. 

Operations

• Ensure daily projects and activities are accomplished correctly and timely.
• Adhere to all food safety and sanitation requirements. 
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention. 
• Maintain sales floor, back room, and walk-in coolers in a safe, clean, and organized manner. Maintain store products in a manner that allows easy access to back stock.
• Use all equipment correctly and under manufacturer guidelines.

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population.

Travel

•  Some travel may be offered. 

Weekend availability is a requirement of this position.

Summary/Objective

This position is responsible for sales generation, product preparation, food safety, quality control, work safety, and merchandising. This position also educates and assists with general produce orders. 

Position Responsibilities (Include, but not limited to)

Product Management

• Participate in verifying costs of goods and maintaining positive store-level vendor relations. 
• Assist the Produce Manager with defining product solutions. 
• Consistently achieve all food preparation guidelines, ensuring quality and freshness.
• Process all mis-picks, damaged goods, and credits within established guidelines and report information to the Produce Manager. 
• Comply with stocking standards that ensure high product quality. Incorporate cleaning with stocking and rotation requirements.
• Alert the Manager of incorrect billing issues.
• Participate in quarterly physical inventory, more often if needed.
• Assist with developing and maintaining product displays that create an exciting marketplace, strive to develop displays that pique customer interest and impact buying trends. 
• Assist the Manager with ensuring effective informational and price point signing is posted for all products. 
• Assist the Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.

Operations

• Complete daily activities as assigned or needed. Ensure daily tasks and assignments are accomplished correctly and timely.
• Participate in department and store staff meetings as required.
• Use work-related equipment correctly and under the manufacturer's guidelines.
• Adhere to company guidelines regarding internal and external loss prevention, including risk management, accident prevention/safety awareness, and loss prevention.
• Contribute to a productive, enjoyable work environment for customers and employees. 
• Ensure hazardous conditions are promptly and appropriately handled.
• Participate in training and mentoring processes of other team members as needed or assigned. 
• Readily accept delegated responsibilities and positively respond to the Manager's direction. 
• Understand proper customer telephone order procedures and effectively follow department guidelines. 
• Perform checker duties within the department as required by business needs. 

Customer Service

• Immediately greet all customers with genuine enthusiasm and sincerity. Customize the approach to meet the customer's needs and build rapport. Create customer loyalty through individual service. 
• Effectively shifts gears to meet customer needs. Move quickly and easily from greeting to providing product information, up-selling, closing the sale, thanking, and inviting them back. Effectively assess a customer's needs and appropriately suggest product with the opportunity to interact with that product. 
• Ensure all phone inquiries are handled with appropriate phone etiquette. Ensure customer service expectations are achieved on a department-wide basis. 
• Ensure the department is clean, organized, and customer-friendly. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Pay Scale

We believe in paying employees fairly for doing work of comparable character in line with the Oregon Equal Pay Act, and we’ve implemented an internal pay scale system based on hours worked. 

This position is part of our internal pay scale, which means for every 1040 hours you work, you’ll move to the next level in pay until you reach the maximum of the scale – we call that “Journeyman.” Pretty cool, huh?

Reaching Journeyman is a big deal around here! Yes, it means you’ve reached the top of the pay scale – yay! It also means you’re someone we rely on to go the extra mile. You’re now that person who asks others how you can help, sees areas where they can help without needing to be asked, and the “go-to” person for new employees. We look forward to seeing you reach that goal.

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered.